Why inContact?
Leveraging:
• Over 12 years experience in call centers and CRM (Customer Relationship
Management)
• Over six years working for the top management and contact center
firms in the world
• Multiple years experience working with Fortune 100 cos.
• Talent that delivers ROI in weeks and months (not years)
• Dramatically lower rates than typical consulting firms (1/2 to
1/3 costs)
• Proven project management expertise
• MBA with concentrations in telecommunications and strategy
We
provide:
• Objectivity – recommendations free of bias from organization
or vendors
• Focus – dedicated exclusively to accomplishing task
• Experience – years of knowledge implementing solutions
• Speed and agility
•••••
